GoEat

More Profit, Less Cost
More Guests, Nothing Lost
Easy Tools, Easy Win
— Come Grow with GoEat

Merchant Features Overview

Unlock smarter restaurant management with GoEat.

Feature 1: Smart POS System

All-in-one order & payment platform
→ Manage dine-in, takeaway, and online orders with fast checkout and digital invoices.

Feature 2: Digital Menu & QR Ordering

No more waiting. Scan, browse, order.
→ Guests scan QR to view menu, customize orders, and pay – reducing labor and wait times.

Feature 3: Table Reservation & Dynamic Pricing

Fill empty tables, ease rush hours
→ Guests choose seats and book online. Set time-based discounts to balance customer flow.

Feature 4: Customer Feedback System

Gather insights from every order
→ See diner reviews and ratings to improve service and strengthen your reputation.


 

Feature 5: Promo & Surplus Dish Campaigns

Advertise fast, sell more
→ Push special offers or surplus items with one click, and reach diners instantly.

Feature 6: Ingredient Sourcing & Procurement Hub

Build your own purchasing e-storage
→ Connect directly with farms and food producers for fresher ingredients at better prices. Ensure quality, reduce middlemen, and control sourcing more efficiently.

Feature 7: Real-Time Sales Dashboard

Stay informed, act fast
→ Daily, weekly, and monthly analytics for smarter business decisions.

FAQ

We charge a 5% commission on each order placed through the app. For additional services like reservation management or advertisement campaigns, fixed monthly rates apply based on your usage.

Yes, you can easily update your digital menu, photos, prices, and availability anytime through your merchant dashboard.

Each branch can be managed independently with role-based access for different staff members, ensuring smooth operations and data security.

With just a few taps in your merchant dashboard, you can create limited-time offers, happy hour deals, or leftover meal promotions to reduce food waste and attract new customers.

Absolutely. You can set available reservation slots, add smart pricing for peak/off-peak hours, and even offer table-specific deals.

To protect restaurants from no-shows, GoEat uses a smart credit-based reservation system:

  • If a customer fails to show up for a reservation (no-show), they will lose 10 credit points and the incident will be recorded in their profile.

  • After 1 no-show, the customer will be required to pay a €10 deposit for each of their next 10 reservations. Each successful reservation and check-in will restore 1 credit point.

  • If a customer accumulates 3 no-shows within a year, all future reservations will require a €10 deposit.

  • If a no-show happens after a deposit is paid, the full deposit will be transferred to the restaurant as compensation.

This system encourages responsible booking behavior while protecting restaurants from revenue loss due to no-shows.

ANY MORE QUESTIONS

We’d be happy to help you and will reply within 24 hours.

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